Allow me to share some details about this issue. We shall be reporting for misinformation, negligence and incomplete online services. We'd want our money back and also to say this will be reported at our cybercrime department too. You are not offering any assistance to use your product and your customer support is absolutely inefficient to resolve our queries and explain features of your own product. And you cannot alter this offering when the subscription is paid to you. We had taken subscription only because we were assured to have on call customer support. When we started our subscription, we were getting timely responses on mail from Mita and the phone support was available whenever we needed. If that was the case, why was I assured a call back on Friday? I started a new chat today and again I was asked how many accounts I'd like to renew, and then I was told that call support is not available in India. I went to your Chat agent and they're horribly foolish to ask "how many accounts I'd like to renew" every time! I never asked for renewal! I never mentioned renewal! The chat agent promised me a call back for Monday 3rd May 2021, but I didn't receive any call back. On asking them to mark their team or senior on the mail, she stopped replying. This has been going on since last 30 days and your agent on mail has stopped responding. I trued escalating this to you "Renewal Consultant" Mita on I have been facing troubles since a month to have Razorpay integrated in my account. The Community will always have your back if you need anything else in QBO. Visit our QBO Help Article page to learn more about running your business in your account.
We can also contact them outside QuickBooks by following the steps below: Go to the Help menu at the upper right.They'll pull up your account in a secure environment and assist you with your concern. Then, try sending a message via chat to our support agent. Let's try performing the recommended solutions by my colleague to resolve browser issues. The option to contact our support agent by email is unavailable for the QuickBooks Online (QB) India version. Providing the best experience with the product is what we aim for, moxwood. If you have other concerns about managing your QBO companies and subscription, I'm just around to help. Let me know how it goes in the comments below. It also includes topics about taxes, banking, and reports, to name a few. In the meantime, I'm adding this article to further guide you in managing your account and your business's growth using QBO: QuickBooks Help Articles. Select Contact Us to connect with a live support agent.
On the other hand, there's a need to pull up your account details to further investigate the issue regarding your duplicate companies.
However, if this matter continues, I'd recommend using other supported browsers. This will refresh the system and remove older data that causes viewing and performances issue. Once signed in, go to the Help menu to contact support via chat. If you're able to connect, return to your default browser and clear its cache. You can start by pulling up your QuickBooks Online (QBO) account using a private browser (incognito). To isolate this matter, you can perform some troubleshooting steps. This may be the reason you're getting a blank screen each time you contact our support via chat.
#Quickbooks customer service numbers full#
There are times that the browser is full of frequently accessed pages, thus causing some unusual responses to the system. This isn't the kind of experience we want you to have while getting the support you deserve, That's why I'm here to guide you on the actions you need to take care of the issues you've encountered in QuickBooks Online (QBO).
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